Q: Why do I need to transfer my web site? What does website migration involve?
A: If your current web hosting provider can no longer fulfill the necessities of your site, or if you experience frequent downtime, or if you have to wait for hours for the help desk support staff to respond to you, it may be a clever idea to change your web hosting provider, i.e. to transfer all the files for your websites together with your databases from your current provider to your future provider. At J.L.HOST, we realize that this can often be difficult & time–consuming. Because of this, we’ll do all that for you for free!Our highly knowledgeable technical team reps will migrate your website content from your current hosting provider to us. Our technicians have got broad experience migrating web sites and can handle anything – from an average WordPress weblog or Joomla™ CMS–based web site, to a very elaborate, custom–made application.
Q: How much time will it take for my web site to be moved to your platform?
A: We strive to carry out all website migrations as fast as possible. Even so, we don’t have a fixed time frame for website migrations. There are various factors that you have to consider – the very size of your web site and the workload of our website migration team, etc. We always try to carry out each migration within 48 hours. With smaller websites, our staff typically manages to finish in under 24 hours.
Q: My privacy concerns me. What info do you need?
A: We will require the login information for your old web hosting provider’s Control Panel as well as the website’s name (domain name).
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my site be unavailable?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. Once the transfer is finished, we will make certain that everything is working correctly and that the integrity of your content is not compromised before notifying you that the migration is done. Then we will explain to you how to transfer the domain over to your hosting account with us and how to modify your DNS records.
Q: Will my old web hosting provider need to provide any info/assistance?
A: No. Aside from your login info for the Control Panel, we will not need anything. We will never contact your hosting provider. They will not know anything about the transfer either.
Q: Which hosting platforms do you support?
A: Yes. We support all conventional Linux–powered web hosting platforms. We do not support Windows–based web hosting platforms, since we do not offer Windows hosting services ourselves.In addition, we do not support proprietary site building and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.