Help and Support Channels
A 1–hour Inquiry Response Warranty
Our customer support Dept is present 24/7/365 to attend to each of your assistance inquiries. Each ticket you send to us shall be resolved within less than 60 mins. If your problem demands help from an administrator, we will address the ticket to the technician on duty and will inform you that the case will soon be resolved.
Qualified Technical Help And Support Service
We will be online for you around the clock to provide you with guidance and client support and to aid you with any trouble that you might have while handling your virtual server. We can easily help you with all pre–installed programs, including your OS, server admin panel (dependent upon the VPS type) and the Web Site Control Panel created entirely by us.
An Informative Help Zone
A complete and regularly updated articles base is integrated into our custom–built Web Site Control Panel. It gives you quick tips on how to conduct all the important web site management duties. The Help section supplies thorough how to articles and step–by–step video training. You can access the Help section by pressing the Help or Video buttons in the right corner of each Control Panel section.