1 hour ticket response
J.L.HOST’s team of customer service technicians is specialized in delivering rapid answers to all your queries. We’ll examine your customer support ticket the minute it is received and will reply back with a solution within maximum sixty minutes after the support ticket submission. As a matter of fact, our average tech support ticket response time is 20 minutes.
A Premium Help Desk Support Service
We have a team of web hosting support engineers who are prepared to reply to all your questions every time you require help. Almost all our customer support engineers have many years of experience in the web hosting sector, which suggests that you can always depend on swift and in–depth answers to your requests.
A User–Friendly Help Center Section
Included in the Web Site Control Panel is an intuitive Help section, which offers you various information sources. You can browse through a frequently updated knowledge base offering web hosting account administration articles and site administration articles, check out our educational video tutorials or have a glimpse at the F.A.Q. archive.