A 99.9% Server Uptime
The main advantage of building your own web hosting system is that you do not need to be worried about compatibility – you configure a specific set of software applications in such a way so as to be compatible with a specific set of hardware components. The final outcome is something much more solid and reliable, because there are less possible chances of failure. We have built our cloud hosting platform atop time–proven hardware parts and a heavily tweaked version of SELinux so as to create an incredibly riskless environment for your web sites.
That’s the reason why, with each of our web hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is important that you also build your own network architecture. That is why we built a custom internal network in each one of our data centers. Based on top–quality Juniper routers and switches, our internal network allows for extra–fast data transmission speeds and is also completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, irrespective of which hosting solution you have opted for.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your hard–earned cash at risk, you cannot feel really secure. This is exactly why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In case you don’t feel happy with our service or if you want to get a bit more powerful web hosting solution, like a Linux VPS services or even a dedicated hosting – we will give you a full refund, without hidden costs or repayment taxes.
24/7 Technical Support
When you own a web hosting company, your customer service technicians are of great importance. That’s the reason why we have diligently picked a highly practiced group of support engineers, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with each of our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All support tickets are answered in under one hour and our average response time is well under 20 minutes!