You can find a lot of web hosting providers out there, still many of them are resellers who have minimal resources, especially when it comes to support. A way to distinguish them is the option to contact the company over the phone. The type of support that you'll have via this particular channel of communication will vary based on the supplier - several of them offer expert telephone support, many others offer general and customer support only because some matters are more time-consuming and it's more convenient to be resolved with a trouble ticket, especially when the situation needs to be escalated. However, it is good to know that you can contact your web hosting provider because there are numerous small issues that can be managed without difficulty and in a timely manner through a telephone call, not mentioning that you are able to get additional info about the services before you become a client.
Phone Support in Web Hosting
In case you decide to use one of our web hosting, you'll be able to contact our support team over the telephone for 14 hrs per day. We will assist you in choosing the proper package for your sites since we believe that it is better to discuss such issues with a live person. In case you already own an account, we will assist you with any kind of sales/billing questions and / or general matters, even with some tech troubles that do not need too much time or escalation to a system administrator because it will be more appropriate to open a support ticket for time-consuming issues and have all the communication in one place. We now have phone numbers in the United States, the UK and Australia, so you'll be able to call the one you prefer and talk to our representatives.